New Delhi: Thousands of harried Yes Bank customers rushed to ATMs across the country to withdraw cash in the wake of the RBI-imposed moratorium, but faced a multitude of problems including closed-down machines and long queues.At an ATM in south Mumbai’s Horniman Circle, with the RBI headquarters overlooking it, the shutters were pulled down.The guard on duty said the machine was non-operational before he reported to work late in the evening and he was ordered to shut it after 10 pm.In the residential area of suburban Chembur, one ATM was dispensing cash but had a long queue of anxious depositors. One man said it was still possible to withdraw up to Rs 50,000 in multiple transactions from the machine.However, another machine nearby had run dry within minutes of the RBI announcement, a female customer said.The regulatory actions, undertaken by the RBI and the government, came hours after media reports indicated that State Bank of India and Life Insurance Corporation of India had been directed to bail out the trouble lender.For the next month, Yes Bank will be led by the RBI-appointed administrator Prashant Kumar, an ex-chief financial officer of SBI.“We have no idea what’s going on. There appears to be no safety even in private sector banks. I did not get any SMS from the bank regarding the RBI’s measures. What is happening?,” Neha Swaroop, a Yes bank customer, told The Wire.Another customer, Amit Mathur, who tried to withdraw Rs 50,000 through a Yes Bank branch in South Delhi said that he had been here since 8 am.“They gave us a token and asked us to wait until 2 pm at the very minimum. None of the branch’s managers are coming out and speaking to us,” Mathur said.In a statement given to news agency PTI, the Mumbai police said that they had deployed police personnel outside the bank’s headquarters.“We have deployed police personnel outside the bank headquarters, its branch offices and ATM centres in the city to avert any kind of law and order issue,” a spokesperson of the Mumbai Police said.Maharashtra: People queue up outside Yes Bank's Fort Branch in Mumbai. The bank was placed under moratorium by Reserve Bank of India (RBI) and the withdrawal limit was capped at Rs 50,000, yesterday. pic.twitter.com/SEUglndblM— ANI (@ANI) March 6, 2020On Friday afternoon, Bloomberg reported that all of Yes Bank’s point of sale terminals, debit cards and credit cards had been disconnected for now, quoting an anonymous senior official at the National Payments Corporation of India (NPCI).The media organisation also reported that NPCI had shut all of Yes Bank’s ATMs on a direction by the RBI that all cash had to be disbursed to customers only through a physical branch.Transaction outagesWhat has made matters worse is that Yes Bank’s digital banking services appeared to stop working on Thursday night. Customers could therefore not transfer their money to another banking account with a separate lender.It is unclear whether the private sector lender is suffering an outage due to technical issues or whether online banking has been removed on purpose, in order to make sure customers only withdraw their allotted Rs 50,000 from a physical branch.The temporary problems with Yes Bank’s banking infrastructure also spread across the financial payments ecosystem. Over 30 technology and payment-related companies use Yes Bank’s API (application programme interface) for connecting with the UPI platform.Yes Bank crisis is not limited to retail depositors alone. India fintech will be impacted.Yes had 39% UPI market share and were big on IMPS and AEPS as well.Their accomplishments in fintech are now a heatmap of potential issues. Hopefully will be resolved in a couple of weeks pic.twitter.com/2IvSRMuw4N— Sahil Kini (@sahilkini) March 6, 2020The most prominent of this is PhonePe, whose UPI platform uses the Yes Bank system, and has faced problems in carrying out digital payments.Dear @PhonePe_ customers. We sincerely regret the long outage. Our partner bank (Yes Bank) was placed under moratorium by RBI. Entire team's been working all night to get services back up asap. We hope to be live in a few hours. Thanks for your patience. Stay tuned for updates!— Sameer.Nigam (@_sameernigam) March 6, 2020In a tweet, PhonePe boss Sameer Nigam apologised for any customer inconvenience and said that the service would be back up on Friday.Popular payment gateway Razorpay said that while its core service was unaffected, its clients may face disruption when it came to a few other related services and that they would be resolved soon..Update on Yes Bank being placed under moratorium by RBI.Our payment gateway services are unaffected. While some other services may get affected; our team is reaching out to the affected businesses via email.Our team is working to ensure there is no disruption in services.— Razorpay (@Razorpay) March 5, 2020Just realized that more than 100 other small banks relying on Yes Bank for maintaining NEFT/RTGS/IMPS will be badly affected.Search for YESB0 at https://t.co/09jsJKGlFo for a partial list. (132 banks on that list + 100s more)— Nemo (@captn3m0) March 6, 2020Finance minister Nirmala Sitharaman is expected to address a press conference on Yes Bank at 4 pm on Friday.(With inputs from PTI)